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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrain Hammond

Adrain Hammond

September 5, 2024

5  out of  5
rating by Adrain Hammond
"I switched my insurance for home and auto from Sean at Alfa in Dothan to Jessica at State Farm in Dothan. She was also able to cover my office building in Headland and a double wide I own for my son. Not only did I get better rates but the service is 1,000 times better as well. Her staff is top notch as well."
We responded:
"Thank you Adrain! We love having you in the family!"
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Candice Hemenes

August 19, 2024

5  out of  5
rating by Candice Hemenes
"Jessica and her team are absolutely amazing!!! I bundled Homeowner’s and Auto with them and actually saved sooo much money!!! The transition was quick and painless and can be completed from the comfort of your home. I would highly recommend Jessica and her team to anyone in need of insurance!"
We responded:
"Hi Candice! Thank you for the five star review! Your words are so kind! We appreciate your business and WELCOME YOU TO OUR FAMILY! "
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Raymond Kyzar

August 14, 2024

4  out of  5
rating by Raymond Kyzar
"The meeting was good so far. The State Farm representative said that she would finish getting the information on my dwelling coverage and get back with me but I haven’t received this info yet."
We responded:
"Hi Raymond! I will have someone contact you today! I apologize for that! "
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Scotty Roulhac

August 12, 2024

5  out of  5
rating by Scotty Roulhac
"Most pleasant easy to work and fast reponse would definitely recommend"
We responded:
"Hi there! We are so happy to have you in our family! Thank you for your business! "
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Alex Mirakian

August 8, 2024

5  out of  5
rating by Alex Mirakian
"Excellent prompt service"
We responded:
"Thank you so much for the five stars! We appreciate you and love having you in our State Farm Family!"
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Irish Clark

July 16, 2024

5  out of  5
rating by Irish Clark
"I have had a wonderful and informative experience with State Farm Insurance. Any questions that I had, Halie was very prompt and patient with me! Overall, everyone whom I have encountered with State Farm Insurance was pleasant and assuring."
We responded:
"Hi Irish! Thank you so much for the five stars! We appreciate you and love having you in our family! "
Profile photo of olivia mcauley

olivia mcauley

July 12, 2024

5  out of  5
rating by olivia mcauley
"Jessica is so amazing and sweet! She got me set up in no time and made sure I knew exactly everything! I will recommend her to anyone needing insurance!"
We responded:
"Thank you so much Olivia! We LOVE having you in our family!🩷"
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Tr Ad

July 12, 2024

5  out of  5
rating by Tr Ad
"Transactions are handled professionally and courteously."
We responded:
"Thank you so much for the five stars! We appreciate you very much! We love having you in our family! "
Profile photo of Vantney Alums

Vantney Alums

June 4, 2024

5  out of  5
rating by Vantney Alums
"Jessica went above and beyond to earn my business and make sure she saved me money on my insurance plan. She ended up being able to cut my payments in half for the very same coverage as the other company I was using. She was very helpful, professional, friendly and extremely prompt in giving me my quote. I definitely recommend calling her today!"
We responded:
"Vantney, this is the kindest review, and we are so appreciative! Thank you so much, and so happy to have you in our family now!"
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jack blizzard

May 21, 2024

5  out of  5
rating by jack blizzard
"Wouldn’t go anywhere else.. She will truly help you and has your best interest at heart. Can’t recommend enough."
We responded:
"Hi Jack! Thank you for your trust in us! We love having you in our State Farm family! "
Profile photo of Don Griffis

Don Griffis

May 16, 2024

5  out of  5
rating by Don Griffis
"You all saved me $2,000 a year. My insurance told me they were saving $5k a year. You gave me much better coverage and saved me a ton. Thank you."
We responded:
"Hi Don! Thank you so much for your review! We LOVE having you in our State Farm Family! "
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David Weimar

April 9, 2024

5  out of  5
rating by David Weimar
"Jessica was polite and professional but State farm sucks"
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Jeanne Filkins

March 25, 2024

5  out of  5
rating by Jeanne Filkins
"I have nothing but positive experiences with them. We’ve been with them for 20 years"
We responded:
"Hi Jeanne! Thank you so much for the 5 stars! We love having you in our family!"
Profile photo of Charlie Hall

Charlie Hall

March 14, 2024

5  out of  5
rating by Charlie Hall
"My Business conversation with Abby, State Farm representative, was very pleasant and productive. I feel very confident and secure about our relationship going forward. abby made me feel like a good neighbor."
We responded:
"Hi Charlie!!! Thank you so much for the kind words! We really appreciate you so much, and value your business! Welcome to our family! "
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Seth Christensen

March 13, 2024

5  out of  5
rating by Seth Christensen
"Let the record show that 5 stars is all I could give but Jessica deserves about 15 of those bad boys. I talked with Jessica about my ridiculous payment I pay a month with progressive and told her I needed help cause progressive just wouldn’t work with me on lowering my price. Jessica got me a quote which not only included car insurance but also renters and life. Now you might be thinking “well Seth with all of that you’ve gotta be paying more then what you pay alone in car insurance with progressive or it can’t be that much of a monetary change to change insurance right?” WRONG. With Jessica im saving around 120-130 a month with 3 policies vs the one with progressive. As a single dad of 1 not only am I excited to save that money and reinvest into something my daughter and I can enjoy but a burden has been lifted knowing that if I pass away my daughter has some money to take care of herself if I pass away. I can pay my insurance bill now without dog cussing how much money I have to pay out thanks to Jessica!!"
We responded:
"Hi Seth! This is warmed the whole offices hearts reading this review! Thank you so much for your kind words! We really appreciate your business and so glad you are in our State Farm Family!"
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Amy Cole

March 11, 2024

5  out of  5
rating by Amy Cole
"Highly recommend! Excellent, timely, friendly customer service. Jessica and Kaytlynn worked diligently to customize the coverage and rate that met our needs. We are very impressed and pleased!"
We responded:
"Hi Amy! Thank you so much for the 5 stars and kind review! We appreciate your business & love having you in our family!"
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Angie Hicks

March 11, 2024

5  out of  5
rating by Angie Hicks
"Very pleased with the service received!! Any questions, I may have are answered promptly & taken care of same day! I recommend State Farm to family & friends!"
We responded:
"Thank you so much! We appreciate your business!"
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Monica Webb

March 4, 2024

5  out of  5
rating by Monica Webb
"Jessica were very professional and patient and answer all my questions to make sure I have the best insurance policy that I need it for me and my family I truly recommend her"
We responded:
"Thank you so much Monica for the wonderful review! I appreciate you and your business more than you know! "
Profile photo of Hakeem Hasan Sr

Hakeem Hasan Sr

March 4, 2024

4  out of  5
rating by Hakeem Hasan Sr
"First time in this office. Everyone was nice and helpful."
We responded:
"Hi Hakeem! Thank you for the kind words! Please let us know what we can do in the future to gain 5 stars! Thank you for being apart of our State Farm Family!🩷"
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Andy Anderson

February 28, 2024

1  out of  5
rating by Andy Anderson
"Not with this office it’s like you have to beg someone to take care of you"
We responded:
"Hello Andy, I have conducted research behind the situation that you have brought to our attention. I believe there has been a misunderstanding, and would love to resolve that with you. Please understand that from our point of view, my team spent two days doing research in order to complete the task you were requesting for. You did not have that information readily available and requested that we spend time retrieving it. During that time of research we stayed in consistent communication with you. Please give me a call or email me directly to see how we can improve for the future. I definitely want every opportunity to grow from any experience and expect a high standard to be delivered to all clients. "
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Eric Lee

February 27, 2024

5  out of  5
rating by Eric Lee
"It’s always a great experience"
We responded:
"Hi Eric! Thank you for your review! We appreciate your business!"
Profile photo of Gary Brian Anderson

Gary Brian Anderson

February 23, 2024

5  out of  5
rating by Gary Brian Anderson
"Switching our Home Insurance to State Farm Insurance was the Smartest Decision that we could have ever made. The other Home Insurance Company was Charging over $ 200.00 more on the Month than State Farm Insurance . The Switch to State Farm Insurance was so easy and affordable that it will save us money each month that can be used for Groceries or other items. You can save even more money just by Bundling your Auto Insurance and Home Insurance and other items with State Farm Insurance. Be Smart Like We did and Save Your Money by Switching to State Farm Insurance Today. The Anderson’s Thank You State Farm Insurance"
We responded:
"Hi Gary! Thank you so much for the five stars! We appreciate you! Thank you for all these kind words and everything you said! We love having you as a client!"
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James

February 21, 2024

5  out of  5
rating by James
"Amazing service, made it nice and quick"
We responded:
"Hi there! Thank you so much! We appreciate you! "
Profile photo of Darrell Stringer

Darrell Stringer

February 16, 2024

5  out of  5
rating by Darrell Stringer
"I have always been treated well by my auto insurance agent and her staff excellent customer service and always a pleasant atmosphere whenever l need to go to their office!!!😎👌🏽"
We responded:
"Hi there! Thank you for the kind words & five stars! I appreciate your business more than you know!"
Profile photo of Chelsea Barrett

Chelsea Barrett

February 15, 2024

5  out of  5
rating by Chelsea Barrett
"Wanted to just leave a review on how well the service is at Jessica Barnes State Farm! Every time I call I always have a great customer experience. I normally speak with Avery and she’s very personable and polite."
We responded:
"Thank you so much Chelsea! We so appreciate you!!! "